Refund policy

Refund Policy

Thank you for shopping with Insurance Exam Queen. Please read this Refund Policy carefully before making a purchase.

1. No Refunds on Digital Products

All sales of digital products, including but not limited to courses, study materials, downloads, and exclusive content, are final and non-refundable. Due to the nature of digital products, once access has been granted, we cannot issue refunds, exchanges, or cancellations.

2. Access & Technical Issues

If you experience any issues accessing your purchased digital content, please contact us at support@insuranceexamqueen.com. We will work with you to resolve any access or technical difficulties as quickly as possible.

3. Duplicate Purchases

If you accidentally purchase the same digital product more than once, please email us at support@insuranceexamqueen.com with your order details, and we will review your case.

4. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without first contacting our support team may result in restricted access to future purchases. If you believe there is a billing error, please reach out to us before filing a dispute.

5. Policy Acceptance

By completing a purchase from Insurance Exam Queen YouTube Shop, you acknowledge and agree to this No Refund Policy.

For any questions or concerns, please email support@insuranceexamqueen.com.